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Privacy Policy

Trusted Arc Labs Privacy Policy

This Privacy Policy describes how Trusted Arc Labs, LLC (“Trusted Arc Labs,” “we,” “our,” or “us”) collects, uses, and shares information when you access or use our websites, digital services, and virtual offerings (collectively, the “Services”). By using the Services—including attending our events, purchasing our products, subscribing to our newsletters, or accessing our digital content—you agree to the terms outlined in this Privacy Policy.
 

1. What Information We Collect

We collect both personal and non-personal information in the following ways:

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1.1 Information You Provide Directly​

  • Email Subscriptions: When you subscribe to newsletters or updates, we collect your email address.

  • User Accounts: To access certain Services (e.g., online courses, event registration), you may be asked to provide your name, email, and a password.

  • Purchases and Registrations: When you purchase Services, we (via our payment processors) may collect payment details, billing and shipping addresses, and contact information.

  • Surveys and Forms: We may collect your responses when you fill out feedback forms, surveys, or intake questionnaires

  • Virtual Events: If you attend a virtual event, we may collect your name, email, image, and video/audio data during live recordings or interactive sessions.

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1.2 Information We Collect Automatically​​

We and our third-party providers collect specific data automatically when you interact with our website or Services, including:

  • IP address, browser type, and device identifiers 

  • Date and time of access 

  • Referral source or landing page 

  • Pages visited and interaction history 

  • Cookies and usage data (see Section 5)

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1.3 Social Media Features​​

If you use social media login tools (e.g., Google Sign-in, Facebook Connect) or interact with widgets like “Like,” “Share,” or embedded content, those third-party platforms may also collect data about you, governed by their respective privacy policies.

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2. How We Use Your Information

We use the information we collect to:

  • Deliver and personalize the Services

  • Manage registrations and purchases

  • Provide customer support

  • Send newsletters, updates, and promotional materials (you may opt out at any time)

  • Perform analytics to improve the Services

  • Tailor content and advertising to your preferences

  • Comply with legal and regulatory requirements
     

3. When We Share Your Information

We do not sell, rent, or trade your data. We may share information with trusted-party service providers to facilitate:

  • Payment processing (e.g., Stripe, PayPal)

  • Email marketing (e.g., Mailchimp, Substack)

  • Event registration and delivery (e.g., Zoom, Eventbrite)

  • Data analytics (e.g., Google Analytics)

  • Hosting and IT infrastructure

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We may also share your information:

  • To comply with applicable law or legal process

  • To enforce our terms of service or protect our rights

  • To protect the safety of you or others

  • Data analytics (e.g., Google Analytics)

  • Hosting and IT infrastructure

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4. Virtual Events and Media Usage

By participating in a Trusted Arc Labs virtual event, you agree that we may record, capture, or photograph your likeness, name, voice, or participation. You grant us the irrevocable right to use, edit, reproduce, and distribute such content for educational, promotional, or commercial purposes.
 

You may not record or broadcast our virtual events without our prior written consent.

 

5. Cookies and Tracking Technologies

We and our partners use cookies and similar technologies to collect usage data. Types include:

  • Essential Cookies: Enable core functionality such as account login or purchase processing.

  • Analytics Cookies: Help us understand user behavior to improve the Services (e.g., Google Analytics).

  • Preference Cookies: Remember your preferences (e.g., language or layout choices).

  • Social Media Cookies: Used when interacting with embedded social content or sharing tools.

  • Advertising Cookies: May track your online behavior to show you more relevant ads, where applicable.
     

You may control cookies through your browser settings or opt out of tracking via Google Analytics Opt-Out.
 

6. Data Security

We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage can be guaranteed 100% secure. Use the Services at your own risk.

 

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and review your data

  • Correct or update your information

  • Request the deletion of your data

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Lodge a complaint with a data protection authority
     

To exercise these rights, email us at hello@trustbetold.com. We will respond in accordance with applicable data protection laws (e.g., GDPR, CCPA).

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8. Retention of Data

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.

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9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that a child under 18 has provided us with personal information, we will delete it immediately.

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10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date below and post a prominent notice on our website. Continued use of the Services indicates your acknowledgment of the revised policy.

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11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

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Trusted Arc Labs
Email: hello@trustedarclabs.com

Website: www.trustedarclabs.com
 

Last Updated: July 17, 2025

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