Speaking & Workshops
Talks that leave your audience with something to do on Monday morning
- not just something to think about
Richard Roman, founder and principal of Trusted Arc Labs, brings a rate combination of peer-reviewed research, practitioner frameworks, and personal narrative to every engagement. His talks don't just diagnose trust challenges. They equip audiences with specific tools, questions, and interventions they can apply immediately.
He speaks to organizational leaders, civic engagement practitioners, higher education executives, and anyone wrestling with the question: Why doesn't our institution earn the trust it expects?
Signature Topics:
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Trust is Infrastructure, Not Sentiment
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After the Layoffs: A Trust Repair Playbook
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The Activation Gap
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The Values-Action Gap
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Designed for Extraction, Sold as Service
Workshop Formats:
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Trust is Infrastructure, Not Sentiment (Half-Day): Participants apply the four-level trust framework to their own organization. They leave with a preliminary trust map and three prioritized interventions, not just inspiration.
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After the Layoffs: A Trust Repair Playbook (Full-Day): For leadership teams navigating the aftermath of layoffs, scandal, leadership transition, or chronic trust erosion. Includes pre-work assessment and a 30-day follow-up plan.
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The Activation Gap (Half-Day): For civic organizations. Diagnose why supporters disengage, design trust-based activation experiments, and build measurement frameworks to track what's working.
No two trust challenges are the same. Every engagement starts with a brief conversation about your audience, your goals, and the specific trust challenge you want to address. Talks are customized, not canned.